Terms & Conditions
1. PAYMENT
1.1 Invoices in respect of an Enrolled Student’s attendance for the enrolled timetabled classes shall be issued to you no later than [7] days prior to the start of each term. The outstanding balance is to then be paid no later than 1 day before the start of each term via BACS to a bank account nominated in writing by MJSPA.
1.2 The payment terms set out in clause 1.1 shall apply to any Enrolled Student who is renewing their classes for the following term.
1.3 In the event that a student commences classes at MJSPA part-way through a term, then the attendance fee will be pro rata for the period of the term remaining.
1.4 If any amount in respect of the Enrolled Student’s attendance at MJSPA is due and outstanding to MJSPA or in the event of an Enrolled Student leaving MJSPA with fees due and outstanding, then, without limiting MJSPA’s remedies under clause 7 (Termination), MJSPA reserves the right to:
(a) suspend the Enrolled Student’s attendance at MJSPA until any and all overdue payments have been received in full; and
(b) pursue recovery of the debt by all legal means available to it.
1.5 Accounts with any amount outstanding from the previous term will not qualify for any promotional offers or discounts for the next term.
2. CANCELLATION OF CLASSES
2.1 Occasionally, it is necessary to temporarily change the venue of a class or postpone it to a later date, and we may even be forced to cancel a class. Where this occurs, MJSPA will give the Enrolled Student as much notice as is reasonably practicable by way of notifying the Parents either via email, phone or text. We will also use other methods to notify you of any such cancellations or changes to a class including making announcements on our studio noticeboard, MJSPA’s website and social media platforms.
2.2 We reserve the right to cancel any classes anytime up to and including the date of the class starts at our sole discretion. IF MJSPA is required to cancel a class (“Cancelled Class”) it shall in good faith seek to reschedule the Cancelled Class. If an alternative date for the Cancelled Class cannot be found, or if the student cannot attend on the rescheduled date, a credit note will be issued for the amount of the Cancelled Class and applied to your account.
2.3 MJSPA reserves the right to move classes online if attendance at class is not possible due to, but not limited to, National or Local Lockdowns, severe weather or unexpected unavailability of venues.
2.4 If an Enrolled Student wants to cancel their attendance at any booked class, they must notify MJSPA in writing no later than two weeks prior to the start of the new term and we will recalculate your fees for the new term accordingly.
3. CREDIT
3.1 Credit will only be applied to your account to cover circumstances such as Cancelled Classes or long-term absence through injury or illness.
3.2 Fees will not be waived in respect of the Enrolled Student’s non-attendance due to family holidays, festival attendance, school trips, school exams or short-term injury or sickness, including isolation due to suspected or confirmed cases of Covid-19.
3.3 In the event of a temporary local or national lockdown due to government measures relating to Covid-19, MJSPA will credit the cancelled classes to your account. You can then use this credit once in person classes resume. Credit will be rolled over to the following term if classes are unable to take place. No refunds will be made. Substitute online content will be made available for free with the option to donate.
3.4 Instances of long-term sickness or injury will be addressed on an individual basis and a medical note may need to be provided.
3.5 If a class is delayed or interrupted due to the fault of MJSPA, credit will be issued for that time if it is in excess of 50% of the total class time.
3.6 Credit can be applied to any amount due and payable to MJSPA in respect of an Enrolled Student’s attendance and can be applied to any renewal of attendance in future terms.
3.7 If an Enrolled Student leaves MJSPA and their account is in credit, MJSPA shall endeavour to repay such credit amount to the bank account nominated by the account holder in writing within [14] days from the receipt of the written notice.
4. DISCOUNTS
4.1 ‘Sibling Discount’ will be applied to all timetabled group classes and will appear as a deduction on your invoice. For this discount, if you enrol a second sibling in a group class, a 15% discount will be applied to the second child's fees. The discount will not be applied to the first child's fee and payment is due in full. Sibling discount cannot be used in conjunction with multi-class discount on a single child's fees. 15% discount is the maximum discount any child can receive.
4.5 ‘Multi Class Discount’ will be applied to timetabled group classes for students and will appear as a deduction on the bill. You must contact MJSPA directly to allow them to apply the discount as it will not always be automatically applied at checkout. For this scheme, you will receive a 15% discount if you enrol your child in two or more classes. It must be a single child taking two or more classes to receive the discount and it is not accumulative across multiple siblings. The discount will also only be applied to an individual students classes eligible for discount, not to the total fee if customers have multiple children enrolled. The discount cannot be used in conjunction with the ‘sibling discount’ against a single child. However, if the sibling discount is applied against a second child, multi class discount can be applied to the first child's fees.
4.6 ”sibling discount’ and 'multi class discount’ can not be used for Tiny Dancer or adult dance classes
5. EXAMINATIONS AND FESTIVALS
5.1 Invoices for Examinations and Festival Entries shall be sent as separate invoices at the time the Enrolled Student registers for any such examinations and/or festival entries.
5.2 All Examinations and Festival Entry invoices MUST be paid within 7 days of the date of such invoices
6. PRIVATE TUITION
6.1 Fees for private 1:1 tuition must be paid by the day of the session.
6.2 Cancellation of any private tuition will result in the following percentage of the fee applied – 24 hours and less 100%, 25 – 48 hours plus 50%. Over 48 hours you will receive your money back.
7. TERMINATION OF CLASSES
7.1 Without affecting any other right or remedy available to it, MJSPA may terminate an Enrolled Student’s agreement to attend classes at MJSPA if:
(a) payment of fees due to MJSPA remain unpaid not less than [15] days after being notified in writing to make such payment; or
(b) MJSPA, in its sole discretion, determine that the Enrolled Student has broken our code of conduct, values or been violent towards other students or staff.
7.2 On termination of this Agreement for any reason clauses which expressly or by implication survive termination shall continue in full force and effect
8. MISCELLANEOUS
8.1 Teachers are qualified, DBS checked and insured and are fully aware of our child protection policy (which can be supplied on request).
8.2 Any changes to these Terms and Conditions will be announced via email, on our website.
9. MJSPA LIABILITIES
9.1 MJSPA does not accept responsibilities for loss, damage or injury arising from errors or omissions on the registration form whether completed by you or the person in charge of the Enrolled Student at time of enrolment.
9.2 It is students’ parent/guardians’ responsibility to check that registration information is correct and to email megan@mjspa.co.uk immediately with any amendments or changes.
9.3 MJSPA do not accept responsibilities for loss or damage to personal property.
9.4 MJSPA do not accept any responsibility for any loss or expense due to circumstances beyond our control including transport, fire, weather, and other such actions.
9.5 MJSPA is only responsible for Enrolled Students while they are attending their class. Enrolled Students cannot be supervised whilst they are outside class.
9.6 MJSPA holds Public Liability Insurance.
10. RESPONSIBILITIES OF PARENT OR GUARDIAN
10.1 These Terms and Conditions, and any enrolment forms you have signed and/ or completed, constitute an agreement between you and us in connection to classes or any services superseding any prior agreement.
10.2 Attendance at class is deemed to be acceptance of the current Terms and Conditions.
10.3 It is the responsibility of the Parent or Guardian to notify MJSPA of any illness or injury that may affect the Enrolled Student’s participation at class.
10.4 It is the responsibility of the Parent or Guardian to ensure that we have the correct contact details for you and the Enrolled Student, including relevant medical information, telephone emergency contact number, email and address and that you keep us updated of any changes to these.
10.5 It is the responsibility of the Parent or Guardian to regularly read the website in order to be fully aware of all upcoming events.
10.6 In the event that we consider you to be in breach of these Terms & Conditions or that your child is disruptive to other pupils or staff, teachers or venue staff, we reserve the right to exclude your child from any activity within MJSPA.
10.7 Please retain all payment receipts. Where there is a dispute, if the Parent or Guardian cannot provide proof of payment, they must accept MJSPA’s records.
10.8 MJSPA hire premises from third parties; therefore, in addition to these Terms & Conditions, and MJSPA policies (in place from time to time) all Staff, Parents, Guardians and Enrolled Students must abide by the codes of conduct as set out by those third parties.
10.9 Parents or Guardians must make themselves aware of our Privacy and Child Protection policies.
10.10 MJSPA is only responsible for Enrolled Students while they are in class. It is the responsibility of the Parent or Guardian to supervise their own children in the car parks at all our venues. MJSPA will endeavour to have DBS checked assistants in all our classes to help supervise any Enrolled Students who need the toilet, however these assistants are not allowed to enter the toilet with a child, nor are MJSPA responsible for the supervision of any Enrolled Student outside of class, including going to the toilet. Wherever possible Enrolled Students should go to the toilet before attending class.